Scotts Valley Water District’s Website Highlights Continued Conservation and Expanded Customer Service Features
Scotts Valley Water District (SVWD) further commits to customers by establishing effective communication systems that improves and expands customer service features, provides easier access to District information and better inform on water related topics such as conservation strategies, drought conditions and long-term planning for the District water supply.
“The District has a long history of anticipating the needs of the service area and building efficient systems that provide a sustainable and high quality water supply”, said Piret Harmon, SVWD General Manager.
“Even in 2002, the District had the foresight to collaborate with the City of Scotts Valley in implementing an alternative water supply project by deploying a recycled water system that supplements ground water. Being adaptable, striving for efficiencies and working to ensure economic benefits, is a part of our core value system at the District.”
The new website provides easy access for customers and the community at large. Site features include the latest news; water efficiency information about conservation rebates and water-wise landscaping; online bill paying; capital projects in the community; information about rates and fees; and answers to ‘frequently asked questions’. “We aimed to create a portal that would better reflect the unique nature of our community and the evolving expectations of our customers. Selecting Ryan+Forest.Hayes integrated communications firm to build our new site allowed us to tap into their knowledge of water issues and experience in connecting communities. With the constantly changing water environment, it’s crucial that we build systems that better prepare customers for the future,” added Piret Harmon
Customers are encouraged to sign up for online access to the latest news about water resources in the community at www.svwd.org